AndyKeith.com

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Discover the applied science of quality improvement.

ProFound Improvement Solutions

a quality improvement consulting business, guided by the philosophy "when quality goes up, costs come down," aims to assist organizations in enhancing their operational efficiency and profitability through the application of the applied science of profound knowledge.

Led by Anderson Keith MBA, a seasoned professional with over 20 years of experience in quality improvement, "Our firm is committed to driving tangible and sustainable results for our clients."

Quality Assessment and Analysis: Conducting comprehensive assessments to identify areas for improvement and opportunities to enhance quality across processes and operations.
Training and Education: Providing workshops, seminars, and training sessions to equip clients with the knowledge and skills necessary to sustain quality improvement efforts over the long term.
Performance Monitoring and Evaluation: Establishing systems to monitor and evaluate the effectiveness of quality improvement initiatives, facilitating data-driven decision-making and ongoing optimization.

Improvement Philosophy

Quality improvement initiatives with a focus on utilizing the Plan-Do-Study-Act (PDSA) cycle, inspired by the principles of W. Edward Deming, we seek to empower our clients to continuously improve the quality of their deliverables. With a focus on implementation of PDSA Cycles: Guiding clients through the iterative PDSA cycles to test, implement, and refine improvement initiatives, ensuring continuous enhancement of quality.

Deming advocated that all managers need to have what he called a System of Profound Knowledge, consisting of four parts:

1. Appreciation of a system: understanding the overall processes involving suppliers, producers, and customers (or recipients) of goods and services (explained below);

2. Knowledge of variation: the range and causes of variation in quality, and use of statistical sampling in measurements;

3. Theory of knowledge: the concepts explaining knowledge and the limits of what can be known.

4. Knowledge of psychology: concepts of human nature. quality improvement initiatives

Key Principles

1. Create constancy of purpose toward improvement of product and service, with the aim to become competitive, to stay in business and to provide jobs.

2. Adopt the new philosophy. We are in a new economic age. Western management must awaken to the challenge, must learn their responsibilities, and take on leadership for change.

3. Cease dependence on inspection to achieve quality. Eliminate the need for massive inspection by building quality into the product in the first place.

4. End the practice of awarding business on the basis of a price tag. Instead, minimize total cost. Move towards a single supplier for any one item, on a long-term relationship of loyalty and trust.

5. Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.

6. Institute training on the job.

7. Institute leadership. The aim of supervision should be to help people do a better job. Supervision of management is in need of overhaul, as well as supervision of production workers.

8. Drive out fear, so that everyone may work effectively for the company.

9. Break down barriers between departments. People in research, design, sales, and production must work as a team, to foresee problems of production and usage that may be encountered with the product or service.

10. Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force. Instead substitute with leadership.

11. Remove barriers that rob the hourly worker of his right to pride of workmanship. The responsibility of supervisors must be changed from sheer numbers to quality.

12. Remove barriers that rob people in management and in engineering of their right to pride of workmanship. Abolish the annual review or merit rating

13. Institute a vigorous program of education and self-improvement.

14. Put everybody in the company to work to accomplish the transformation. The transformation is everybody's job.

"Massive training is required to instill the courage to break with tradition. Every activity and every job is a part of the process." profound improvement solutions agile continuous improvement quality improvement initiatives

ProFound Improvement Solutions: agile continuous improvement

Anderson Keith, MBA

I am a seasoned Quality Improvement professional with over 20 years of experience in helping organizations achieve excellence in their operations. With a background in technology management and a passion for continuous improvement, I have led numerous successful initiatives across a variety of industries, including healthcare, manufacturing, and hospitality. quality improvement initiatives, agile continuous improvement, profound improvement solutions

Consulting Fees, Retainer Fee and Keynote Speaker Engagements

Initial 1 hour consultation: $0
Business consultation fees: $250 per hour
Retainer fees for full services: $10,000 a month

Quality Assessment and Analysis

Establishment of Cross Functional Quality Improvement Team

Implementation of PDSA Cycles - quality improvement initiatives

Keythink Keynote speaking engagements: $2,500 - $10,000

My Approach

Quality Assessment and Analysis: Conducting comprehensive assessments to identify areas for improvement and opportunities to enhance quality across processes and operations. Launch quality improvement initiatives for agile continuous improvement with profound improvement solutions.
Implementation of PDSA Cycles: Guiding clients through the iterative PDSA cycles to test, implement, and refine improvement initiatives, ensuring continuous enhancement of quality.

Discover the applied science of quality improvement.

ProFound Improvement Solutions

Improvement Philosophy

Key Principles

ProFound Improvement Solutions: agile continuous improvement

Anderson Keith, MBA

Consulting Fees, Retainer Fee and Keynote Speaker Engagements

My Approach

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ProFound Improvement Solutions